INTRODUCTION.
DISCLAIMER: Chart Prime Trading, LLC, herein referred to as "Company", “Chart Prime”, "We", "Us", or "Our", provides non-financial advisor services. The following Terms and Conditions ("Terms") delineate the governing framework for your access, interaction, and use of all features, functionalities, services, content, and subscription offerings presented, facilitated, or provided through our official website, sub-domains, affiliated services, and services (collectively, "the Services"). You, as the user of the Services, and us, the Company, may collectively be referred to as “Parties” within these Terms.
Our Services is designed to provide you with an in-depth understanding of our products, offerings, and operations, and to facilitate your interaction, purchase, and engagement with us. By accessing, browsing, registering, or engaging in any form of interaction or transaction on or through our Services, you willingly and expressly acknowledge, accept, and agree to be bound, without limitation or qualification, by these Terms. Furthermore, you confirm that you possess the legal authority to enter into this agreement, and that you will abide by all of its stipulations.
IT IS IMPERATIVE THAT YOU READ AND COMPREHEND THESE TERMS IN THEIR ENTIRETY BEFORE PROCEEDING. BY REGISTERING FOR, ACCESSING, BROWSING, CREATING AN ACCOUNT, OR OTHERWISE USING THE SERVICES OR ENTERING INTO ANY OTHER AGREEMENT WITH US, YOU ACKNOWLEDGE (ON BEHALF OF YOURSELF OR ANY ENTITY YOU REPRESENT) THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, DO NOT ACCESS, BROWSE OR OTHERWISE USE THE SERVICES.
In addition to these Terms, you are also bound by our Privacy Policy, which explains our practices concerning the collection, use, and sharing of your personal information. By agreeing to these Terms, you also consent to the data practices stated in our Privacy Policy.
We reserve the right to modify, amend, replace, or terminate these Terms at any point in time, at our sole discretion. It remains your responsibility to periodically review these Terms for any updates or changes. Your continued use of our Services post any modifications signifies your acceptance of the amended Terms.
PLANS AND SERVICE DESCRIPTION.
We pride ourselves on offering a diverse array of trading tools and services, tailored to the nuanced needs of modern traders. Our commitment is to empower you with advanced analytical tools, aiding in informed decision-making in the dynamic world of trading. This 'Plans and Service Description' section outlines the structure and scope of our Services, ensuring a comprehensive understanding of what we provide and how our services can be leveraged to your advantage.
Service Offerings: We provide a comprehensive range of trading indicators and tools, designed for effectiveness and user-friendliness. Our Services are integrated with third-party platforms like TradingView and Discord to enhance your trading experience. These services include, but are not limited to, the Prime Screener, Prime Oscillators Pro, Market Oracle Pro, and Market Dynamics Pro, each offering unique insights into market trends and dynamics.
Special and Limited-Time Offers: Occasionally, we collaborate with influencers or affiliates to offer unique bonuses, such as exclusive indicators available only through specific affiliate links. Additionally, we may introduce special promotions like lifetime access subscriptions.
It's important to note that irrespective of the subscription model chosen—be it our base plan, a unique affiliate-linked offer, or a lifetime access deal—the same terms and conditions apply. By subscribing to and using our services, you acknowledge and agree to the terms outlined in this section.
REGISTRATION AND ACCOUNT MAINTENANCE.
To gain full access to the functionalities and services offered by the Services, users are required to complete an account creation process. This process is fundamental to establishing a secure and personalized user experience on our Services.
By creating an account with Chart Prime, users signify their explicit agreement to these Terms. Chart Prime reserves the right to refuse account creation, suspend, or terminate accounts at its sole discretion, particularly in cases of suspected fraud, abuse, or violation of these Terms.
PAYMENT TERMS.
This section details the financial commitments associated with our Services, aiming to provide you with a clear understanding of our billing practices and options.
By subscribing to our Services and providing payment, you acknowledge and accept these Payment Terms. For any inquiries or assistance related to payments, subscription modifications, or billing, our customer support team is available to assist you.
COUPONS & DISCOUNTS
All coupons are for the first invoice on new subscriptions. A coupon used on a monthly plan will reduce the first months payment. A coupon used on a quarterly plan will reduce the first quarterly payment. A coupon used on yearly will reduce the first yearly payment.
THIRD-PARTY SERVICES.
Integration with TradingView and Discord: A core aspect of our Services involves integration with TradingView and Discord. TradingView is instrumental in hosting our trading signals and indicators, while Discord serves as a platform for community engagement and support services. These integrations are crucial for delivering a comprehensive trading experience and for facilitating seamless communication and interaction within our user community.
Payment Processing via PayPal and Stripe: For secure and efficient transaction processing, we utilize PayPal and Stripe, renowned payment processing services. They manage all financial transactions related to subscription payments, ensuring the safety and confidentiality of your financial data in line with our Privacy Policy.
Subscription Management with Chargebee: Chargebee is employed to manage our recurring payment systems. This service streamlines the subscription process, handling various aspects of billing and subscription renewals, and providing a user-friendly interface for subscription management.
Digital Marketing and Analytics Tools: Our marketing strategies leverage tools like Google Ads, Facebook Ads, and TikTok Ads. These services enable targeted advertising and help in analyzing the effectiveness of our marketing campaigns. Additionally, we use Google Analytics for insights into website traffic and user interactions, aiding in the continual improvement of our Services.
User Consent and Data Sharing: By using our Services, you consent to the sharing of necessary data with these third-party services as required for their functioning. We ensure that data sharing is compliant with our Privacy Policy and that third-party services adhere to similar standards of data protection.
Disclaimer of Liability: While we integrate these third-party services for enhanced functionality, Chart Prime Trading, LLC is not responsible for any issues, data loss, or service interruptions caused by these external platforms. We endeavor to collaborate with reputable services but cannot guarantee their performance or uninterrupted availability.
Changes and Updates: Our use of third-party services may evolve over time. We reserve the right to modify, add, or remove certain third-party integrations as our Services develop. Any significant changes in our use of these services will be communicated to our users as appropriate.
By engaging with our Services, you acknowledge and agree to the terms of our interaction with these third-party services.
REFUNDS AND CANCELLATION.
We offer a structured refund process as part of our commitment to customer satisfaction. The specifics of our refund policy, including eligibility criteria, processing timeframes, and the procedure for initiating a refund, are detailed in our comprehensive Refund and Cancellation Policy. We encourage our users to review this policy to understand the terms under which refunds are granted.
Effect of Cancellation: Upon cancellation of a subscription, you will retain access to the Services until the end of your current billing cycle. After this period, access will be revoked, and no further billing will occur. It is important to note that certain subscription plans, such as the lifetime plan, may have specific cancellation terms, which are outlined in the aforementioned policy.
No Refunds for Lifetime Plan: Please be aware that payments made for the lifetime plan are generally non-refundable due to the perpetual nature of the access provided. We advise users to consider this before opting for the lifetime subscription.
Policy Amendments: Chart Prime Trading, LLC reserves the right to modify the Refund and Cancellation Policy at any time. Such changes will be effective immediately upon posting the updated policy on our website. We recommend our users review the policy periodically to stay informed of any changes.
By subscribing to and using our Services, you acknowledge and agree to these Refunds and Cancellations terms and conditions. Our aim is to provide a straightforward and stress-free experience, both in using our Services and in managing your subscription. Should you have any questions regarding refunds, cancellations, or related policies, please do not hesitate to contact our customer support team.
NO REPRESENTATION OF SUCCESS.
Trading in financial markets involves substantial risk. The volatility and unpredictability of markets mean that the value of investments can fluctuate dramatically. Users of our Services must acknowledge and accept these risks. While our tools and indicators are designed to provide valuable insights and analytics, they should not be construed as guarantees of success or profitability.
No Guarantee of Performance: Chart Prime Trading, LLC does not represent, warrant, or guarantee that the use of our Services, including our trading indicators and algorithms, will result in successful trading outcomes. The effectiveness of these tools is subject to market conditions, the execution of strategies, and numerous other factors beyond our control.
Decision-Making Responsibility: Users are solely responsible for their investment and trading decisions. The content and tools provided by Chart Prime Trading, LLC are intended to support and inform your decision-making process but should not be the sole basis for your trading strategies. We encourage users to combine our tools with their own research, analysis, and judgment.
No Financial Advice: The information and services provided by Chart Prime Trading, LLC do not constitute financial advice. Users are advised to seek independent financial advice from qualified professionals before engaging in any trading activities.
Acknowledgment by Users: By using our Services, you acknowledge that Chart Prime Trading, LLC does not promise or guarantee any particular trading results. You accept that you bear full responsibility for your trading choices and their outcomes.
Our Commitment: While we are committed to providing high-quality tools and services to assist in your trading endeavors, Chart Prime Trading, LLC’s role is that of a facilitator, providing resources to aid in your analysis and decision-making. We strive to maintain the highest standards in our service offerings but cannot be held responsible for individual trading successes or failures.
This 'No Representation of Success' provision is crucial for ensuring that our users have a realistic understanding of the nature of trading and the scope of our services. We encourage all users to approach trading with caution and informed judgment. For any questions regarding this provision or the nature of our services, please reach out to our customer support team.
USER OBLIGATIONS.
As a user of the Services, you are expected to adhere to a set of obligations that are essential for the effective functioning and legal compliance of the Service. These obligations are designed to uphold the integrity of the Service, protect other users, and ensure a safe, trustworthy online environment.
By using the Services, users agree to be bound by these obligations and acknowledge that failure to adhere to these obligations may result in the suspension or termination of their account and legal action if necessary. Chart Prime reserves the right to enforce these obligations at its discretion and to determine, in its sole judgment, whether a user has breached these obligations.
NO WARRANTY.
Scope: Chart Prime Trading, LLC provides Services, including Prime Screener, Prime Oscillators Pro, Market Oracle Pro, and Market Dynamics Pro, on an 'as is' and 'as available' basis. We make no representations or warranties, express or implied, concerning the completeness, accuracy, reliability, suitability, or availability of the Services or any information, products, services, or related graphics contained within them for any purpose.
Absence of Guarantees: We expressly disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You acknowledge and agree that your use of the Services, including any decisions made based on our trading indicators and algorithms, is at your sole risk.
Limitations of Financial and Trading Services: While we strive to provide accurate and effective trading indicators and algorithms, we cannot guarantee 100% accuracy or success. The financial markets are inherently unpredictable, and our Services are not infallible. The Services should be used as tools to assist in your decision-making process, not as the sole basis for your trading or investment decisions.
System Availability and Functionality: We do not warrant that the Services will be uninterrupted, timely, secure, or error-free. Nor do we guarantee that any defects in the Services will be corrected. The availability and functionality of the Services may be affected by various factors, including but not limited to, market conditions, system performance, and other technical issues.
Dependency on Third-Party Services: Given our reliance on third-party platforms like TradingView, we cannot guarantee continuous access to our Services if these platforms face issues or cease operations. We are not liable for any loss or interruption in service due to such external dependencies.
Content and Information Accuracy: The content and information provided through the Services are intended for general information purposes and should not be solely relied upon for making trading or investment decisions. We do not warrant the accuracy or completeness of this information and disclaim any liability for reliance placed on such content.
Investment Risk Acknowledgment: Users must acknowledge the inherent risks involved in trading and investment activities. Chart Prime Trading, LLC is not responsible for any losses or damages arising from trading decisions or actions taken based on the use of our Services.
LIMITATION OF LIABILITY.
Scope: IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
This Limitation of Liability provision shall survive any termination or expiration of your use of the Service or these Terms.
PROHIBITED USES.
Users are required to adhere to specific standards of conduct to maintain the integrity and functionality of the Service. The following activities are strictly prohibited on the Service and constitute a violation of these Terms:
Violations of these prohibited uses may lead to immediate termination of the user's account and legal action, where appropriate.
TERMINATION AND SUSPENSION.
The Company reserves the right to terminate or suspend access to our Service at any time, without prior notice or liability, for any reason whatsoever, including, but not limited to, a breach of these Terms. The following outlines the conditions and procedures regarding termination and suspension:
This Termination and Suspension provision is designed to ensure the integrity and security of the Service and its users.
DATA PRIVACY.
Commitment to Privacy: At Chart Prime, we are deeply committed to maintaining the trust and confidence of our users. We understand that when you choose to provide us with information about yourself, you trust us to act responsibly and in your best interests, hence we take that trust seriously and are committed to ensuring the privacy and security of your personal information.
Collection of Data: We may collect various types of information, including personal and non-personal data, as you interact with our Services. Personal data could include your name or email address.
Use of Data: Your data aids us in offering a more tailored and user-friendly experience, processing your orders efficiently, responding to your inquiries promptly, and keeping you informed about our latest products and offerings.
Privacy Policy: For a more detailed understanding of how we collect, use, and protect your personal data, please refer to our comprehensive Privacy Policy. By using our Services, you consent to the practices detailed in our Privacy Policy.
Changes to the Provision: We may update this DATA PRIVACY provision from time to time. Any changes will be effective immediately upon posting the updated provision on our Services. Your continued use of our Services following such updates signifies your acceptance of the changes.
INDEMNIFICATION.
Obligation to Indemnify: You hereby agree to indemnify, defend, and hold harmless Chart Prime, its subsidiaries, affiliates, officers, directors, employees, agents, licensors, consultants, suppliers, and any third-party website providers from and against all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees and costs) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation or breach of any representation or obligation under these Terms or your use of our Services or the services or products we offer.
Cooperation and Defense: You agree to cooperate fully in the defense of any claim challenged or questioned under this indemnification provision. Chart Prime reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any matter without the written consent of Chart Prime.
Continuous Effect: This indemnification provision shall remain in full force and effect regardless of any investigation made by or on behalf of the indemnified party or any officer, director, or employee of such indemnified party and shall survive the termination of your use of our Services or any services or products we offer.
No Limitation: Your indemnification obligations cover claims against you and Chart Prime alike, including situations where you have acted negligently or in a manner that may not align with the best interests of Chart Prime.
THIRD PARTY LINKS.
External Links Disclaimer: The Services may contain links to external websites and resources provided by third parties. These links are provided for your convenience and information only. The inclusion of any link does not imply endorsement, approval, or control by the Company of the external site or its contents. These third-party sites have their own terms and conditions and privacy policies, which we do not govern or endorse.
User Discretion Advised: When you access third-party websites, you do so at your own risk. You acknowledge that different terms of use and privacy policies may apply to your use of such third-party services and content. We encourage you to review the terms and privacy policies of any third-party website or service that you visit.
No Liability for Third-Party Websites: The Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any such third-party websites or services. We do not guarantee the accuracy, completeness, or usefulness of any information on third-party websites and do not warrant the safety or legality of any third-party website or service.
No Affiliation or Endorsement: The presence of links to third-party websites does not constitute an affiliation with, endorsement of, or sponsorship by the Company of those websites, their operators, or the content, products, or services contained or accessible through those websites.
Changes and Removal of Links: We reserve the right, at any time and without notice, to add to, change, update, or modify our Services, including the removal or alteration of any third-party links. However, we do not have any obligation to review, monitor, check, or remove any third-party content or websites.
INTELLECTUAL PROPERTY.
Ownership: All content presented or displayed on our Services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the sole property of Chart Prime or its content suppliers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Use Restrictions: The compilation of all content on our Services is our exclusive property, and you are expressly prohibited from reproducing, modifying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works from, or using any content available on or through our Services for commercial or public purposes, without our prior written permission.
Trademarks: Chart Prime, its logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Chart Prime or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our Services are the trademarks of their respective owners.
Infringement Claims: We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on our Services infringes upon your intellectual property rights, please provide us with a detailed notice with the requisite information to evaluate and, if valid, act on such claims.
License Grant: By using our Services, you are granted a limited, non-exclusive, non-transferable, non-sub licensable license to access and use the content and services for your personal, non-commercial use, subject to compliance with these Terms. This license does not include any right for resale, commercial use, distribution, or modification of any content or service.
Termination of License: Any unauthorized use by you of our Services or any breach of these Terms terminates the license granted herein. Upon such termination, you must cease all use of our Services and its content.
DISPUTE RESOLUTION.
Mediation: If the parties are unable to resolve the dispute through direct negotiations, they agree to endeavor to settle the dispute through mediation administered by a neutral mediator before resorting to litigation or any other dispute resolution procedure. The parties will jointly appoint an agreeable mediator and will share equally in the costs of such mediation.
Binding Arbitration: If mediation proves unsuccessful, either party may initiate binding arbitration. Such arbitration shall be administered by a recognized arbitral body mutually agreed upon by the parties. The judgment rendered by the arbitrator may be entered in any court having jurisdiction thereof. Each party shall bear its own costs in the arbitration and shall share equally the costs of the arbitrator.
Exceptions: Notwithstanding the above clauses, Chart Prime reserves the right to seek injunctive relief or file for damages in any court of competent jurisdiction in cases where Chart Prime believes that its intellectual property rights have been violated or where it deems necessary to protect its business interests.
GOVERNING LAW.
Jurisdiction & Applicability: These Terms, including all agreements and policies incorporated by reference, shall be governed by, and construed in accordance with, the laws of the State of South Dakota, without giving effect to any principles of conflicts of laws thereof that would lead to the application of the laws of another jurisdiction.
Scope: The laws of the State of [Insert State] shall govern all matters arising out of or relating to these Terms, including, without limitation, its validity, interpretation, construction, performance, and enforcement.
Exclusivity: Both parties agree that any legal action or proceeding arising out of or in connection to the obligations, rights, and remedies of parties under these Terms shall be brought exclusively in the courts of South Dakota,. Each party consents and submits to the exclusive jurisdiction of these courts in any such action or proceeding and waives any objection to venue or inconvenient forum.
International Use & Compliance: If you access our Services from outside the United States, you are responsible for compliance with local laws. Chart Prime makes no representation that materials or content available through our Services are appropriate or available for use outside of the United States, and accessing them from territories where their contents are illegal is prohibited.
Waiver of Class Action: You and Chart Prime agree that any proceedings to resolve or litigate any dispute will be conducted on an individual basis and not as a class action or other representative action, whether within a class-wide arbitration, by a class action, or otherwise. Both parties expressly waive any ability to maintain any class action in any forum.
AMENDMENTS.
We reserve the right to modify, update, or change these Terms at any time and without prior notice. Any modifications will be effective immediately upon posting on our Services. It is your responsibility to review these Terms periodically to stay informed of any updates or changes. By continuing to access our website and use our services after the modifications have been made, you agree to be bound by the revised Terms.
Please note that any modifications to these Terms will not affect our commitment to protecting your privacy and maintaining the confidentiality and security of your personal information. Our privacy practices are governed by our Privacy Policy.
WAIVER.
No Automatic Waivers: The failure or delay of Chart Prime in exercising any right, remedy, power, or privilege under these Terms shall not constitute a waiver thereof. Similarly, any single or partial exercise of any right, remedy, power, or privilege hereunder shall not preclude further exercise of the same or of any other right, remedy, power, or privilege.
Written Requirement: Any waiver by Chart Prime of a breach of any provision of these Terms shall only be effective if it is in writing and signed by an authorized representative of Chart Prime. A waiver of any term or provision shall not be construed as a waiver of any subsequent breach or default, whether of a similar nature or otherwise.
Retaining Rights: No waiver by Chart Prime of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Chart Prime to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
HEADINGS.
The headings used in these Terms are for convenience and reference purposes only. They do not limit, interpret, or define the scope or intent of the provisions contained herein. The headings are not intended to be legally binding or to affect the meaning or interpretation of these Terms.
Please note that the headings provision is included for organizational purposes and does not impact the substantive rights and obligations set forth in these Terms.
SEVERABILITY.
Enforceability of Terms: In the event that any provision or part of these Terms is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remainder of these Terms shall remain in full force and effect.
Modification of Invalid Terms: The invalid, illegal, or unenforceable provision shall be modified to the extent necessary to render it valid, legal, and enforceable while preserving its intent. If modification is not possible, the affected provision or part thereof shall be deemed severed from these Terms, but all other provisions and parts of these Terms shall continue in full force and effect.
Effect on Agreement: The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision or part of these Terms, which shall remain in full force and effect as though such invalid, illegal, or unenforceable provision had never been included.
Construction: These Terms shall be construed as if each provision and part thereof were drafted independently, and any presumption or rule of construction against construing ambiguities in favor of the drafting party shall not apply to the interpretation or construction of these Terms.
ENTIRE AGREEMENT.
Comprehensive Understanding: These Terms, including any additional policies or agreements incorporated by reference, constitute the entire agreement and understanding between Chart Prime and you, superseding all prior or contemporaneous communications, proposals, understandings, agreements, or representations, whether oral or written, between the parties regarding the subject matter herein.
No Reliance on Oral Representations: You acknowledge that you have not relied upon any representation, promise, or warranty made by Chart Prime, except as expressly set forth in these Terms.
No Oral Modifications: Any modifications, amendments, or supplements to these Terms must be made in writing and signed by an authorized representative of Chart Prime. No oral modifications or agreements shall be valid.
Survival: Any provision that, by its nature, should survive termination or expiration, shall survive termination or expiration, including but not limited to provisions governing intellectual property, limitation of liability, indemnification, dispute resolution, and governing law.
Consistency: In the event of any conflict or inconsistency between the provisions of these Terms and any other agreements or policies, the provisions of these Terms shall prevail.
CONTACT US.
Communication Channels: If you have any questions, concerns, or feedback regarding these Terms, our Services, or any of our products or services, please feel free to contact us through any of the following channels:
Response Time: We will make reasonable efforts to respond to your inquiries promptly, typically within., two business days. However, please note that response times may vary depending on the nature and complexity of your inquiry.
Provide Sufficient Information: To assist us in addressing your concerns effectively, please ensure that your communication includes your name, contact information, and a clear description of your question or issue.
Updates: We may update the contact information provided herein from time to time. It is your responsibility to check this provision for the most current contact information.
No Legal Advice: Please note that any information provided through our contact channels is for general informational purposes only and does not constitute legal, financial, or professional advice. For specific legal or financial concerns, consult with a qualified professional.
Record Keeping: We may retain records of your inquiries and our responses for our records and as required by applicable laws and regulations.