Cookie Policy

Last updated December 12, 2023

INTRODUCTION.

Welcome to Chart Prime Trading, LLC (“We,” “Us,” “Our,” or “Chart Prime”). We value your engagement with our premium trading indicators and services. This Cookie Policy is a key component of our dedication to transparency and customer-focused service. It explains how we use cookies and similar technologies to enhance your experience on our website and with our services offered through the TradingView platform.

In our commitment to clarity and respect for your privacy, this policy sets forth the details about the cookies we use, their purpose, and your choices regarding their use. Understanding these aspects is crucial, as cookies play a significant role in optimizing your experience with our services.

By using our website and services, you acknowledge and agree to the terms outlined in this Cookie Policy. This agreement is essential for ensuring a seamless and personalized experience while safeguarding your privacy and preferences.

This policy is applicable to all Chart Prime Trading, LLC users worldwide and complements our broader Terms and Conditions. We encourage you to read this policy thoroughly and reach out to our customer support team if you have any questions or need further information.

Please be aware that this policy may be revised occasionally to reflect changes in our practices or in response to regulatory updates. We will make every effort to keep you informed about significant changes. Regular review of this policy is recommended to stay updated on how we manage cookies and your related choices.

Thank you for your continued trust in Chart Prime Trading, LLC. We are dedicated to enhancing your trading experience with our cutting-edge indicators and outstanding customer support.

DEFINITION OF COOKIES.

In today's digital landscape, 'cookies' are integral components that enhance user experience and the functionality of websites. At Chart Prime Trading, LLC, we employ cookies to improve the efficiency and personalization of your interactions with our services. A cookie is a small data file, often containing a unique identifier, sent from a website's server to your browser and stored on your device's hard drive.

These cookies are designed to store a modest amount of data specific to you and our website, enabling us to deliver a customized experience. Various types of cookies serve different purposes:

Session Cookies: These temporary cookies reside in your browser's cookie file until you exit our site. Essential for the effective functioning of our website, they facilitate secure log-ins and transactional processes.
Persistent Cookies: Remaining on your device for a set period after you close your browser, these cookies help us remember your preferences or actions across multiple sites.
First-party Cookies: Placed directly by the website you are visiting, first-party cookies are typically utilized to recognize you upon return and recall your specified preferences.
Third-party Cookies: Set by domains other than the one you are visiting, these cookies are employed for cross-site tracking, retargeting, and ad-serving.

Understanding the role of each cookie type is key in appreciating their contribution to a more efficient and personalized web browsing experience. At Chart Prime Trading, LLC, we commit to using these technologies responsibly and with transparency, always with your privacy and digital experience as our priority.

Through this policy, we detail the specific types of cookies we use, their intended purpose, and provide you with control over their application. By managing your cookie preferences, you can customize your interaction with our website to suit your personal privacy and browsing preferences.

TYPES OF COOKIES.

Our website employs a variety of cookies, each serving a specific function, to enhance your browsing experience and interaction with our services. Understanding these different cookie types helps you appreciate their role in facilitating a seamless and personalized online experience. Below is a detailed description of the various cookies we use:

Essential Cookies: These are fundamental to the operation of our website. They enable basic functions like page navigation and access to secure areas of the website. Without these cookies, our website cannot operate effectively.
Performance Cookies: These cookies collect information about how you use our website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It's all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions.
Functional Cookies: These are used to recognize you when you return to our website. They enable us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Analytical Cookies: Employed to understand how visitors interact with the website. These cookies help provide information on metrics such as visitor count, bounce rate, traffic source, etc. This analytical data is vital in measuring the effectiveness of our site and implementing necessary improvements.
Advertising Cookies: Set through our site by our advertising partners, these cookies are used to build a profile of your interests and show you relevant advertisements on other sites. They do not store personal information directly but are based on uniquely identifying your browser and internet device.
Social Media Cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests.

By utilizing these various types of cookies, Chart Prime Trading, LLC aims to enhance your browsing experience and deliver services tailored to your interests and needs. We are dedicated to using cookies in a manner that respects your privacy while providing valuable insights to improve our services continually.

PURPOSE OF COOKIES.

The utilization of cookies on our website serves a multitude of critical purposes, all aimed at enriching your browsing experience and enhancing the services we provide. These small yet significant tools play a vital role in optimizing website functionality and delivering content tailored to your preferences and interests. Here we delineate the key objectives behind our use of cookies:

Enhancing Website Functionality: Cookies are instrumental in ensuring that our website operates smoothly and efficiently. They facilitate seamless navigation and enable functionalities such as secure log-ins, saving you the inconvenience of repeatedly entering the same information.
Personalization of User Experience: By remembering your settings and preferences (like your language choice or region), cookies allow us to present a more personalized browsing experience. This customization makes your interactions with our site more convenient and relevant to your specific needs.
Performance and Analytics: We employ cookies to gather data on how our site is used. This includes tracking the frequency of visits, identifying patterns in usage, and understanding which parts of our site are most popular. Such analytics help us refine our website's layout and content, ensuring that we meet your needs effectively.
Advertising and Marketing Efforts: Certain cookies aid in the delivery of targeted advertising. They allow us to understand your interests based on your previous browsing history on our site, enabling us to present you with advertisements that are more aligned with your interests.
Improving Services and Developing New Features: Insights gathered from cookie data are invaluable in enhancing our current services and developing new ones. They help us understand user requirements and preferences, guiding our innovation and service expansion.
Social Media Integration: Cookies facilitate social media features, such as sharing buttons, which allow you to share content from our site on these platforms. They also help in personalizing your social media interaction with our content.

In summary, cookies are a cornerstone in the architecture of our digital environment, designed to elevate your engagement with Chart Prime Trading, LLC. They enable us to deliver a responsive, personalized service, and continue evolving in line with your expectations and the dynamics of the digital world. We are committed to employing these tools responsibly, with an unwavering focus on respecting your privacy and enhancing your overall experience on our platform.

COOKIE CONSENT.

In compliance with digital privacy regulations and our commitment to transparency at Chart Prime Trading, LLC, we prioritize obtaining your informed consent for the use of cookies on our website. This Cookie Consent provision outlines the process through which we seek and manage your consent, ensuring that your choices are respected in accordance with legal and ethical standards.

Obtaining Consent: Upon your first visit to our website, a clear and concise cookie consent banner is displayed. This banner provides a summary of the cookies we use, their purposes, and how they impact your browsing experience. By clicking ‘Accept’ on this banner, you indicate your consent for us to use cookies as per the details outlined in our Cookie Policy.
Informed Decision: We believe in empowering you to make an informed decision. Alongside the consent banner, we provide a direct link to this Cookie Policy, where you can find comprehensive information about the types of cookies used, their purposes, and how they are managed.
Right to Withdraw Consent: Your consent is not a one-time requirement. At any point during your use of our services, you may withdraw your consent for cookie usage. This provision is designed to respect your ongoing privacy preferences. Instructions for withdrawing consent are clearly outlined in the ‘Managing and Disabling Cookies’ section of this policy.
Consent for New Cookies: Should we introduce new cookie types or significantly change how we use cookies, we will inform you upon your next visit and request your consent again, ensuring that you are always in control of your digital consent choices.
No Implied Consent: We do not assume your consent based on your continued use of our website without explicit action on the cookie banner. In the absence of active consent, only the essential cookies necessary for the functioning of the website will be active.

Should you have any questions regarding cookie consent or need assistance, our customer support team is readily available to assist you.

MANAGING AND DISABLING COOKIES.

We recognize that control over your digital footprint is a fundamental right. This 'Managing and Disabling Cookies' provision is designed to empower you with the knowledge and tools to manage the cookies that are placed on your device. Our aim is to ensure that your preferences are honored, providing you with a browsing experience that aligns with your privacy expectations.

Adjusting Browser Settings: The most direct way to manage cookies is through your web browser. Most browsers offer the ability to block or delete cookies from specific sites or altogether. You can access these settings in the 'Options' or 'Preferences' menu of your browser. Adjusting these settings allows you to decline certain types of cookies, particularly non-essential ones, thereby controlling your level of engagement with tracking technologies.
Impact of Disabling Cookies: It's important to be aware that disabling cookies may impact the functionality of our website. While you can browse the site with cookies turned off, certain features, personalization settings, and services may not function optimally. Essential cookies, necessary for basic site operations, will remain active to ensure the website's core functionality.
Third-Party Tools for Managing Cookies: There are various third-party tools and browser extensions available that can provide more granular control over your cookie preferences, including the ability to block or allow cookies from specific services.
Revisiting Cookie Preferences: We understand that your preferences might change over time. You can revisit and adjust your cookie settings at any time following the aforementioned steps.

Respecting your privacy choices is paramount to us, and we strive to make the management of these settings as user-friendly as possible. Should you require further assistance or have any questions regarding cookie management, our customer support team is available to guide you.

THIRD-PARTY COOKIES.

We incorporate certain third-party services on our website which also use cookies. This 'Third-Party Cookies' provision details the nature and use of these cookies, underscoring our commitment to transparency and your informed choice.

Understanding Third-Party Cookies: Unlike first-party cookies, which are set directly by our website, third-party cookies are placed by external services and partners that we engage with. These entities may set cookies when you interact with their services on our site, such as advertising banners or social media widgets.
Purpose and Use: Third-party cookies are typically used for analytics, advertising, and enhancing user experience. For example, cookies from services like Google Analytics help us understand website traffic patterns, while those from advertising platforms enable tailored advertising based on your browsing habits.
List of Third-Party Cookie Partners: Our website utilizes services from a range of trusted third-party partners, including but not limited to, Google Analytics for website traffic and usage analytics, HubSpot for customer relationship management and marketing insights, and Google Ads, Facebook Ads, & TikTok Ads for targeted advertising and campaign tracking.
Control and Choice: While these cookies enhance your website experience, we respect your right to control their use. You can manage the settings for these cookies through your browser settings, as outlined in the 'Managing and Disabling Cookies' section of this policy.
Policies of Third-Party Providers: It's important to note that the use of cookies by our third-party partners is governed by their respective privacy policies and practices. We recommend reviewing these policies to fully understand how they handle cookies and your data.
Reevaluation and Updates: We regularly reassess our third-party partnerships and the cookies they use to ensure alignment with our privacy standards and your expectations. This may result in updates to this provision, reflecting any changes in our third-party cookie usage.

Our engagement with third-party cookie providers is thoughtfully considered, keeping in mind the value they bring to you and our commitment to your privacy. For any inquiries or assistance regarding our use of third-party cookies, please reach out to our customer support team.

CHANGES TO THIS POLICY.

Our objective is to ensure that this policy remains current, comprehensive, and in alignment with both legal requirements and your needs.

Commitment to Regular Updates: We are committed to regularly reviewing and updating our Cookie Policy. This is essential to stay abreast of new technological developments, changes in data protection laws, and shifts in user expectations.
Notification of Changes: While our core principles regarding your privacy and cookie management remain steadfast, details within this policy may change over time. When significant changes are made to this policy, we will update the information on our website. You will not be individually notified of these changes; therefore, we encourage you to review this policy periodically.
Transparency in Updates: Any modifications to this policy will be clearly indicated on our website. We strive to provide transparent information about the nature of the changes, ensuring that you are fully aware of how they may affect the way cookies are used on our site.
Effective Date: The bottom of this policy will always contain the date of the most recent update, helping you ascertain the currency of the information.
User Responsibility: It is your responsibility to stay informed about our Cookie Policy and how it may affect your rights and preferences. Regularly reviewing this policy will ensure that you remain aware of the current terms.
Feedback and Communication: We welcome and value your feedback regarding our Cookie Policy. Should you have any suggestions or concerns about changes to this policy, please do not hesitate to contact our customer support team.

In the fast-paced digital world, staying informed and adaptable is key. Chart Prime Trading, LLC is dedicated to providing you with a seamless and secure online experience, and our Cookie Policy is a vital part of that commitment. We thank you for your continued trust in our services and assure you of our steadfast dedication to your digital privacy and autonomy.

If you have any inquiries, concerns, or need further clarification regarding this Cookie Policy, or any questions related to how we manage cookies on our website, our dedicated team is ready to assist. We are committed to helping you understand and navigate the specifics of our cookie usage and management.

Communication Channels: For any queries or feedback about our cookie practices, or if you require assistance in managing your cookie preferences, please feel free to contact us at Support@chartprime.com. Our goal is to provide you with all the necessary information to make informed decisions regarding cookie usage on our site.

Response Time: We endeavor to respond to all your inquiries promptly, typically aiming for a response time of two business days. Please understand that response times may vary depending on the complexity and nature of your question or concern.

Provide Sufficient Information: To ensure an efficient and effective response, please include your name, contact information, and a detailed description of your inquiry when you reach out. This information will help us address your concerns more accurately and promptly.

Updates: The contact information provided in this provision is subject to change. We advise you to refer to this section regularly for the most up-to-date contact details.

No Legal Advice: It's important to note that the information and assistance provided through our contact channels are intended for general informational purposes and do not constitute legal, financial, or professional advice. We recommend consulting with qualified professionals for specific legal or financial questions.

Record Keeping: In compliance with applicable laws and regulations, we may keep records of your inquiries and our responses for our internal records.

Our commitment is to ensure that your experience with our platform is seamless and informative. We value your engagement and strive to address your queries and concerns regarding our Cookie Policy with clarity and promptness.